Handmade Thank You Card with Blue Cardstock, Garden-Style Background, and White Envelope

store policies for kindness creations handmade cards

Here’s a set of store policies that can help ensure a positive, transparent experience for both Myself and customers at Kindness Creations:

1. Order Processing

• Processing Time: Orders are typically processed within 1–3 business days. For larger or custom orders, please allow additional time; we will communicate an estimated delivery date as soon as possible.

• Custom Orders: Custom orders may take a bit longer to create, depending on design requests. Please reach out with any specific requests, and we will provide you with a timeline and price confirmation.

2. Shipping Policy

• Standard Shipping: We offer standard shipping on all orders, with tracking provided upon dispatch. Shipping times may vary depending on location. Single cards are posted with a stamp and an image sent to you after postage is made.

• International Shipping: Currently, we ship within [your country or list specific countries if international].

• Shipping Times: Please allow 5–7 business days for delivery within the U.S. (adjust times if you ship internationally). Kindly note that delays may occur due to weather, postal service issues, or unforeseen events, and we appreciate your patience.

3. Returns and Exchanges

• Returns: Due to the handmade nature of our products, all sales are final. However, if there is an issue with your order, please contact us within 7 days of receiving it. We want you to be happy with your purchase and will do our best to resolve any concerns.

• Exchanges: If your item arrives damaged, we’re happy to replace it with a similar product. Just send us a photo of the damage, and we will g .

4. Cancellations

• Cancellations can be made within 24 hours of placing your order. After this period, work may have already begun, and we may not be able to cancel.

5. Payment Options

• We accept zelle , pick up locally, Money order, major credit cards, PayPal, etc.].

• All payments are secure, and customer information is handled with utmost confidentiality and care.

6. Privacy Policy

• We respect your privacy. Your contact information and purchase details will never be shared or sold to third parties. Any personal information collected will be used solely for order processing and communication.

7. Customer Satisfaction

• Your happiness is important to us! If you have any concerns, feedback, or issues with your order, please reach out at [frugalcards@gmail.com/914 530 5880 landline]. We’re here to help, and we value every piece of feedback to improve our service.

8. Custom Requests

• Kindness Creations will be delighted to work with you on any special ideas you have in mind. If you’re looking for something unique, please don’t hesitate to reach out. We’ll do our best to bring your vision to life and create something meaningful for you.